Customer care in leisure organisations
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Customer care in leisure organisations guidelines for managers and staff by Sue Smithson

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Published by Farnborough College of Technology in Farnborough, Hants .
Written in English


Book details:

Edition Notes

Statementtext by Sue Smithson andJan Whitehead.
ContributionsWhitehead, Jan.
ID Numbers
Open LibraryOL20535126M

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Essay Customer Service - P2, M1. BTEC Extended Diploma Level 3 Travel and Tourism - Unit 4 - Customer Service P1, M2 - Merit P2 progresses from P1 and learners must describe customer service provision, and how it is adapted to meet the individual needs of different types of customers, including internal /5(2). Marketing of sport and leisure Much of the modern emphasis in sport and leisure businesses is on the customer. Satisfying customers is at the centre of notions of service quality. This chapter follows a marketing planning process which begins with identifying File Size: KB.   This workshop will provide everybody who works in a leisure centre with the inspiration, support and tools to develop a customer service oriented culture, improve their customer service skills, resolve customer service problems and increase the satisfaction and retention of your customers. CC Leisure Solutions is a UK provider of customer care courses that can help to train your staff to treat your customers with fairness and respect. will not only highlight areas of concern but will also provide the solutions based upon best practice from over organisations across the UK and channel islands For actions to happen it helps.

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